Covered California Certified Enroller Practice Exam

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Which type of information should be deleted when no longer needed?

  1. Contact information

  2. Financial information

  3. Consumer PII

  4. All collected data

The correct answer is: Consumer PII

Deleting consumer personally identifiable information (PII) when it is no longer needed is crucial for maintaining privacy and protecting individuals' sensitive data. PII can include details such as names, addresses, Social Security numbers, and other information that can be used to identify a person. When this information is no longer necessary for the purposes for which it was collected, it is important to remove it to prevent unauthorized access, data breaches, or identity theft. The other types of information mentioned may serve different purposes beyond personal identification. For example, contact and financial information might still be valuable for business operations or compliance requirements, while "all collected data" is too broad and implies a lack of tailoring data management practices to the specific needs and regulations governing the retention of different types of information. Therefore, focusing specifically on removing consumer PII aligns with best practices in data management and privacy protection.