Covered California Certified Enroller Practice Exam

Disable ads (and more) with a membership for a one time $2.99 payment

Prepare for the Covered California Certified Enroller Test with our quiz. Study with flashcards and multiple choice questions, each with hints and explanations. Ensure you're ready for your exam!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


What should be done with consumers' PII after it is no longer needed?

  1. It should be stored in a secure database

  2. It should be returned to the consumer

  3. It should be deleted or destroyed

  4. It should be archived for future reference

The correct answer is: It should be deleted or destroyed

The proper course of action for handling consumers' personally identifiable information (PII) once it is no longer needed is to delete or destroy it. This approach is crucial for protecting consumer privacy and complying with various data protection regulations, which mandate that PII should not be retained longer than necessary for the purpose it was collected. By deleting or destroying this information, organizations minimize the risks of unauthorized access, potential data breaches, and identity theft. Storing PII unnecessarily in a secure database can still leave it vulnerable to breaches and unauthorized access. Returning PII to the consumer is not a standard procedure and can lead to complications regarding data ownership and the responsibility of safeguarding that information. Archiving PII for future reference is often inconsistent with privacy best practices, as it can lead to unnecessary retention of sensitive data that may no longer serve any legitimate purpose. Therefore, the most responsible option is to securely delete or destroy any PII that is no longer required.