Covered California Certified Enroller Practice Exam

What population is NOT compensated by Covered CA for consumer enrollment assistance?

1. Certified Insurance Agents

2. Certified Application Counselors

3. Community Based Organizations

4. Certified Enrollment Counselors

The correct answer is: Certified Application Counselors

Certified Application Counselors are not compensated by Covered California for providing enrollment assistance to consumers. This group is specifically designated to help individuals understand their health coverage options and assist them in applying for coverage, but they do so as a service commitment rather than a compensated role. Their role is crucial for facilitating access to health insurance, particularly for populations who may be underserved or lack familiarity with the enrollment process. In contrast, certified insurance agents, community-based organizations, and certified enrollment counselors receive compensation or remuneration for the services they provide. Insurance agents typically earn commissions on the policies they help enroll consumers in. Community-based organizations may receive funding or grants aimed at supporting outreach and enrollment activities, while certified enrollment counselors are usually connected to programs that provide them financial support for their work in assisting consumers. Each of these roles has a defined compensation structure that acknowledges their contributions to consumer enrollment assistance under Covered California.