Covered California Certified Enroller Practice Exam

Are Certified Application Entities (CAEs) compensated by Covered California?

1. Yes, fully compensated

2. No, they are not

3. They receive a commission

4. They earn hourly wages

The correct answer is: No, they are not

Certified Application Entities (CAEs) play a crucial role in helping individuals and families navigate the health coverage options available through Covered California. They are specifically designated organizations that assist consumers in applying for health insurance coverage, but they are not directly compensated by Covered California for the services they provide. Instead, CAEs are funded through grants and other means, which allows them to offer assistance without charging clients, ensuring that help is accessible to those who need it. This structure allows CAEs to focus on empowering consumers in the enrollment process, emphasizing support rather than financial incentives tied to individual enrollments. As a result, CAEs can prioritize the needs of consumers without the potential conflicts of interest that might arise if compensation were linked to specific outcomes or enrollments. The other options suggest forms of compensation that CAEs do not receive. They are not fully compensated by Covered California, nor do they receive commissions or hourly wages from the program itself. This distinction is important in understanding the operational framework of CAEs and their role in promoting equitable access to health insurance in California.